Hi, Welcome to IMC Quantum Quest

IMC Quantum Quest a privately owned company. At IMC Quantum Quest we are passionate about all the things that concerns customer management. We provide you the expertise to help you and your  company turn customers into raving fans. 

Making your customers happy through innovation and growth drives and motivates us to do what we do every day. Our work involves bringing you the latest industry trends through extensive market research, reporting, training,certification, advisory, industry networks and events.

Here are some of the services we can offer you :

  • Personal and Business Development Coaching/Training/Workshop
  • Customer Service Management Solutions
  • Online Business Automation (Website, Application and Software Development )
  • Internet Marketing Solutions
  • Business and Management Advisory Services
Our mission is to create unparalleled growth opportunities tailored specifically for your overall customer management.

Training and Development

training development

Learn specific knowledge or skills to improve your performance. Improve your performance and help your organization meet its business goals.

Read More About our Personal and Business Development Coaching/Training/Workshop 

Customer Service Management

customer service

Want to Improve your Customer Service? Find Out How CCSEM ( Centre for Customer Service Excellence Management) can help you.

Read More About our Consultation, Awareness Programs, Seminars, Workshops and Certification training 


Business/Management Advisory

consulting business managemernt

Do you want us to help you solve issues, create value, maximize growth and improve business performance?

Tap our our business skills, experience and expertise to help you to develop any area that may be lacking

Find out more in what areas you can consider us to be your adviser or consultant  



Online Solutions for Businesses

digital solutions

Are you Leveraging the Power of Internet for your business? There are a lot of opportunities the web can offer to small and big businesses. Do you want to be left behind?

Find out How you can to leverage on internet that will give you a competitive advantage.

Automate Your Business

business automation

Business automation is essential to every entrepreneur. Are you ready to scale and automate your business using ONLINE Tools? Are you looking for ways to make your business function more efficient.

Find out How you can upscale and automate your business for fast growth 


Do you want practical guidance for your businesses or yourself personally?

So that you can learn how to improve, change or develop excellence

and increase your ability to influence others

and set clear, well defined outcomes.

You can be in control of your emotions and introduce imaginative ways

of working through problems in order to find creative solutions.

If you want to improve your overall effectiveness, we will provide you the tools and knowledge that you need.

Who Are We


A Team of  Business Consultants, Specialist, Coaches, Trainers and Advisers  

What Do We Offer


Expert advisory, customized assistance and solutions to help you improve your potential so that you can experience exceptional results in your business/personal development

How We Achieve Our Goals


You will be provided practical strategies, tools and solutions to achieve your goals

Why Customer Management is Important ?

According to Forbes, 90% of CEOs believe their customers have the greatest impact on their business.

And yet, so many companies still don’t have a well-defined customer management strategy.

We strive to deliver a seamless exceptional customer experience strategies for our clients. The goal here is to exceed the growing expectations of today’s experience driven economy by generating unforgettable customer experiences tools and solutions just for you.

In the ever-evolving business landscape, every business faces intense competition with unpredictable consumers with rapidly changing interests. With this in mind, customer management is more critical than ever before.

We will explore powerful customer experiences and management strategies that you can use to increase customer loyalty and grow your business.

The better your  business can manage the customer relationships  the more successful it will become.

Customer management is not just the application of technology, but is a strategy to learn more about customers needs, expectation and behaviors in order to develop stronger relationships with them. As such it is more of a business philosophy than a technical solution to assist in dealing with customers effectively and efficiently.

Our Aim is To Help You Succeed In Your Business And Personal Development

'We believe you are competent in certain kind of skill or skills.
With the right training, knowledge and guidance you can become more motivated, more productive and able to achieve your full potential.
We will open your eyes to new ways of thinking and ways that will help you achieve greater results.'



We are a Leader/Specialist in Customer Service Excellence Programs/Solutions





Programs Accredited By ICM ( UK )

We are pleased inform you that some of the abovementioned courses are accredited by the Institute of Commercial Management ( ICM), UK. This accreditation provides assurance that our training meet a professional standard. Please call us to find out more about this certification programs.

ICM is the leading global professional body for Commercial and Business Development Managers. It is also an internationally recognized examining and awarding body for business and management students. ICM’s 30-year reputation for practical and progressive programmes of study is supported by its accreditation by the Qualifications and Curriculum Authority (QCA), the UK regulatory body for public examinations and publicly funded qualifications; Ofqual, a regulator of qualifications, exams and tests in England; and national awarding body ASET.